Key Activities and Accountabilities

Manage the relationships between IT and Operations, Engineering, Manufacturing, and related departments – prioritizing business needs and technical changes.
Build, implement and deliver technical solutions in SAP and support strategies relating to each functional area of Operations.
Facilitate planning sessions with Operations business partners to create and implement process improvement.
Develop, facilitate and execute Testing and Integration plans.
Analyze and communicate stakeholder needs by translating business requirements into software solutions.
Analyze business processes and recommend solutions or improvements that can be accomplished through new technology or alternative uses of existing technology.
Collaborate with Business Managers, internal and external stakeholders to analyze business and user needs and to deliver necessary documentation (use cases, user stories, functional requirements specifications, UI designs, mockups, workflows, etc.)
Manage and lead delivery of technical solutions as well as process improvements.
Provide support for development and test teams during testing cycles.
Provide end user support and train users on newly delivered functionality.
Create and edit configurations and integrations to support Operations business processes.

Required Experience:

Job Knowledge and Qualifications

Education and Experience:

Bachelor’s Degree in Business, Engineering, Information Technology, or equivalent experience; MBA a strong plus.
Oil and Gas Service or related experience is preferred. Familiarity with businesses delivering products and services to rig sites globally.
Previous experience with SAP, hands on configuration of manufacturing (PP), quality management (QM) modules with a mixture of customer support and new implementation (at least 2 implementations).
Demonstrated ability to successfully engage in multiple initiatives simultaneously across all levels in an organization
Experience with deployments of mobile applications and RFID technologies is a plus

Certifications and Licenses:

Languages and Communication Skills:

Must be able to read, write and speak English fluently. Additional language fluency is a plus.
Ability to communicate and interact effectively with people from multi-functional and diverse backgrounds.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to write reports, business correspondence, and procedure manuals.
Ability to read, analyze, and interpret technical procedures, and effectively communicate information to diverse groups.

Other Skills:

Demonstrated success in leading, working in teams, managing deadlines and adhering to SLAs.
Ability to develop short and long-range project planning, and effectively communicate information to diverse work groups.
Experience in strategic planning and execution.
Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists and deliver technical solutions to business problems.
Significant experience managing multiple IT enabled business projects through all stages of the project lifecycle.
Excellent planning, time management, collaboration, decision making, organization, presentation and negotiating skills.
Able to work collaboratively with both business leaders and other information technology teams to deliver technology solutions.
Proficient in project management methodologies with a focus on managing solution driven strategy plans to achieve goals.
Experienced in supporting a large client base in a global organization

Travel Requirements:

Travel will occasionally be required to both domestic (within the United States) and international (outside of the United States). This travel will likely be less than 20 percent of the time.