As a Country Operations Manager, you will oversee safety, quality, and operational execution to ensure compliance with all company systems and customer expectations. This role may play the focal point lead within Australasia.
RESPONSIBILITIES and DUTIES
SAFETY, SECURITY & COMPLIANCE
- Maintains the highest standards of corporate governance, ensuring that all activities are carried out ethically and in compliance with Company's Security, Compliance & HSE policies, Management System, relevant laws, regulations, standards, and industry practices and complies with the Company's Rules to Live By
- Places Quality, Health & Safety, Security, and protection of the Environment as core values while never intentionally placing employees, our processes, customers, or the communities in which we live and work at risk.
- Seeks continual improvement in Health, Safety, Security & protection of the Environment, considering responsible care, process vulnerabilities, public, customer and employee inputs, knowledge and technology and best business practices to exceed customer expectations.
- Demonstrate effective safety leadership for the health and safety arrangements of all subordinates and for any persons visiting them while on the Company premises.
- In case of concerns with safety, quality non-conformances, or integrity concerns, exercises 'Stop Work Authority' to suspend operations.
- Monitor performance trends across the remit, to identify corrective and proactive interventions.
- Share knowledge across the operations to ensure best practice HSE management.
QUALITY
Responsible for being familiar with the Company's Quality policies and taking an active role in the compliance and improvement of Weatherford's Quality Management System
- Maintains service quality as an immediate priority when working across all areas of the business and continually seeks areas for improvement.
- Coordinate with the Quality function to maintain, communicate, and implement Quality Management System (QMS) in operations locations.
- Monitor performance trends across the remit, to identify corrective and proactive interventions.
- Share knowledge across the operations to ensure best practice quality management.
OPERATIONS
- Job planning and delivery oversight and ensure systems of monitoring and improvement exist across the operations under remit.
- Support PL contract handover from sales and ensure the systems and competence exist to mitigate risks, contract leakage and exploit opportunities in the contract.
- Take a more active role in contract handover from sales for critical / non-routine work.
- Facilitate the support functions to deliver key services and support to enable efficient operations.
- Play an escalation point role for operational issues/activities.
- Execute labor productivity measures to maximize gross margin and development opportunities for personnel.
- Support external revenue & direct cost forecasting & accruals.
- For Country Operations Manager, ensure the effective operation of bases and facilities.
- Oversee the execution of Tier 1 repair and maintenance and ensure R&M labor productivity efficiencies.
- Identify cross-PL integration and efficiency opportunities.
- Provide technical guidance to Sales as required.
COMMUNICATION
- Maintain effective communications with all key stakeholders both internal and where appropriate external.
- Maintain strong customer relationships, identify customer needs, and ensure alignment with sales on pricing for all bids and quotes; offer solutions, set and manage budgets, and ensure quality of job delivery.
- Leverage market intelligence and liaise with account managers, operations, technical sales and global product line leaders to forecast activity trends and maximize financial results (including profit and loss, fixed assets, inventory, capital expenditures and receivables)
- Relationship development with local authorities
FINANCIAL & PERFORMANCE
- Responsible for the Gross Margin of the consolidation of operations under remit.
- Financial trend analysis and initiation of actions to improve the cash position of the company.
- Maximizing financial results of the assigned PLs, including forecast, profit and loss, fixed assets, inventory, capital expenditures, payables, and receivables
- Costs incurred should be within the approved budget and processed within agreed time frames and following the relevant financial policy and procedure.
PEOPLE & DEVELOPMENT
- Oversee and champion the career progression of field and workshop employees.
- Ensure the Operations Managers have the necessary resources to execute planned work.
- Drive multi-skill competency development to maximize gross margin and development opportunities for personnel.
- Actively coach Operations Managers across all disciplines of the role.
- Lead the way in people management to drive a motivated disciplined and productive workforce. This includes effective staff leadership, performance management by setting objectives and driving appraisals and communication.
VISION & LEADERSHIP
- Influence the geographic strategy in collaboration with Senior Managers.
- Ensures all applicable components of the strategy are developed and fully executed across the geographical area.
- Ensuring a One Weatherford culture
KNOWLEDGE, SKILLS and QUALIFICATION REQUIREMENTS
Experience & Education
REQUIRED
- Bachelor's degree in engineering, or related field from an accredited University (or diploma/certificate with relevant work experience)
- 8-10 years' experience in an Engineering, Service Delivery, or related functional role.
PREFERRED
- 10+ years' experience or more in a leadership position driving influence cross functionally
Knowledge, Skills & Abilities
REQUIRED
- Experience in the execution of day-to-day operations and product related projects
- Knowledge of finance, accounting, budgeting, and cost control principles including Generally Accepted Accounting Principles (GAAP)
- Strong organizational and effective communication skills
- Familiarity with reading, analyzing, and interpreting common scientific and technical journals, financial reports, and legal documents.
- Work requires professional written and verbal communication and interpersonal skills. Ability to communicate and interact with officials at all levels of government and clients. Work effectively across a diverse multicultural multilingual community.
PREFERRED
- Experience of project delivery & implementation
- Experience of Oil and Gas surface systems, down-hole tools & applications
MOBILISATION REQUIREMENTS
- Based in Malaga, Perth, Western Australia.
- This role may require domestic and international travel of up to 25-50%